Shipping policy

Delivery Policy

This Delivery Policy ("Policy") applies to all orders placed through G Ology Limited ("the Company") website. By placing an order, you agree to comply with this Policy.

1. Delivery Information
   We offer delivery to addresses within the United Kingdom mainland only. To purchase through our US store, click here.

International Deliveries and Duties
For our valued overseas customers, please be advised that all international deliveries will be handled under the Delivery at Place (DAP) incoterms.

This means that G Ology Limited will be responsible for shipping the products to your specified destination, but you, the customer, will be responsible for any applicable duties, taxes, or customs fees associated with the delivery.

While it is unlikely that you will be charged any additional fees, we recommend checking with your local customs office to understand the potential charges that may apply in your country. Please note that any such fees imposed by customs authorities are beyond our control and are the sole responsibility of the customer.

G Ology Limited strives to provide accurate information and documentation to facilitate the customs clearance process, but we cannot guarantee the absence of any charges imposed by customs authorities. By placing an international order with us, you acknowledge and agree to assume responsibility for any duties, taxes, or customs fees that may be incurred during the importation of the products.

We appreciate your understanding and cooperation in this matter. If you have any questions or concerns regarding international deliveries, please feel free to contact our customer support team.

Any questions regarding this, please contact G Ology Limited.

1. Processing Time
   Orders are typically processed within 1-2 business days. Once your order has been processed, it will be dispatched for delivery.
   
2. Delivery Methods and Charges
   Delivery is currently £4.95 for UK orders.
   
3. Delivery Tracking
   Once your order has been dispatched, you will receive a confirmation email with tracking information. You can use this information to track the status of your delivery.
   
4. Delivery Address
   It is your responsibility to ensure that the delivery address provided is accurate and complete. We are not liable for any delays or non-delivery due to incorrect or incomplete address information provided by the customer.
5. Delivery Delays
   While we make every effort to ensure timely delivery of your order, we cannot guarantee delivery times. Delivery times may be affected by factors beyond our control, such as weather conditions, postal delays, or other unforeseen circumstances.
6. Non-Delivery
   If your order has not been delivered within the estimated delivery time, please contact us at G Ology Limited. We will investigate the matter and work to resolve any issues as quickly as possible.
7. Acceptance of Delivery
   Upon delivery of your order, you are responsible for inspecting the package for any damage or discrepancies before accepting it. If you find any issues with your order, please contact us immediately.

Contact Us
If you have any questions about our Delivery Policy, please contact us at:

G Ology Limited
C/O Addition Finance Ltd, The Office Group, 1 Lyric Square, London, W6 0NB.